My host does all he can to offer me bonuses but he keeps saying the system says I’m ineligible.
Also, I’ve wagered over $1million in two weeks with this company. They say there is a “bug” in their system because I haven’t received $1 on BC rakeback - nothing has unlocked despite $1million of wagering, which should work out to around $2,000 according to their formula. There is no timeline to fix this.
Overall, considering my level of play and how fast I climbed the ranks, I expected higher discretionary bonuses. Very disappointed. Otherwise they have an amazing platform and super fast withdrawals and great games, but I wanted the community to know that I feel undervalued as a VIP platinum 48 member and can’t even get any rakeback! What a joke.
